Having Strauss help us develop our digital strategy was a great decision. Ichilov has set a goal to improve the experience of treating staff that would result in better patient care and operational efficiency.

Strauss’ team led an effective process that resulted in shaping our vision, objectives, and guidelines. We developed a roadmap for the digital transformation, defined the “building blocks” for the required digital solution, and mapped and consolidated customer journeys. An action plan was formulated based on the results. As a result of the transformation, we have achieved an exceptional level of maturity in our digital services, and this will continue to help us moving forward.