INNOVATION, DIGITAL, CLIENT 360, AND BEYOND

OPERATIONS

Taking a digital approach allows a company to connect with its clients and business partners comfortably and swiftly, thereby generating value for both parties, retaining customers, and increasing sales.
The objective is to develop a strategic approach that reflects the organization’s business strategy by focusing on Digital and Data. Taking this approach will result in an implementable plan that will serve as the main tool for achieving the company’s objectives.
As part of the process, we will map and analyze existing digital assets within the organization and conduct a digital maturity analysis survey.
As part of our effort to understand the organization’s Digital needs in the years to come, we will hold brainstorming sessions, keeping the company’s business strategy in mind and presenting advanced usage possibilities that may enrich and enhance the company’s development.

The purpose of these sessions is to identify key digital initiatives and advanced digital applications that will be integrated into the operations of the company within the next few years. We will also analyze the existing gaps according to:

Customer experience – current vs. desired future customer journey.
Product and value propositions – offering innovative digital products.
Employees and organizational culture – intra-organizational innovation, digital working environment.
Business approaches and processes – integration of “digital thinking” in all internal processes, end-to-end digital processes, agile methods and organizational structure.
Data and Analytics – smart data leverage applied to customer and employee journey, intelligent insights, and application to processes and products.
Technology – architecture, platforms, and required tools.

Together with our clients, we will formulate a detailed actionable multi-year work plan that can be implemented at the level of required projects, cost evaluation, duration, organization assets, possible risks, and metrics for control and monitoring necessary for successful implementation.

VALUE FOR THE CLIENTS

BUSINESS VALUE

Unlocking hidden business potential in marketing, sales, service, and customer retention processes.

COMPETITIVE ADVANTAGE

Operational efficiency & excellence aimed at expanding future competitive edge.

CUSTOMER RETENTION

Customers, employees & suppliers’ satisfaction & loyalty (NSP).

WHAT SHALL WE DO TOMORROW?

מגדירים הרמה הארגונית בה רוצים להתמקד – אג’ייל בפיתוח או אג’ייל ארגוני

מנתחים המצב הקיים והצרכים העתידיים העסקיים, התפעוליים והטכנולוגיים.

יוצאים לדרך עם צוות ה Agile של שטראוס לתהליך סדור למעבר לצורת עבודה אג’ילית, שמותאמת לארגון גדול, ובונים תכנית פעלה למימוש מהיר.

Examine the organization’s current situation, digital maturity level, and future business and technological needs.

Assess the current digital assets, initiatives, and processes and identify the reasons why they have not matured into effective customer experiences.

Start an orderly process of creating and implementing a digital transformation roadmap together with Strauss’ Digital team.